Usermatics - User Centred Design

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User Centred Design (UCD) is an approach to technology development that ensures users are consulted during system design and testing.

	UCD can improve the user's experience with the system by:
	making it easier to operate and learn
	increasing user satisfaction
	improving user productivity
	improving system effectiveness and efficiency

	UCD can improve business for the product or service vendor by:
	increased sales
	improved product image in a competitive marketplace
	decreased technology development costs
	decreased user training and user support costs